At SAARRK INFOTECH, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, subscribe to our services, or communicate with us, we may collect:

Full Name
Company Name
Email Address
Phone Number
Business Address
Billing Information
GST Details (if applicable)
Project Requirements
Any information voluntarily shared with us

Technical Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referral Source
Cookies and Similar Technologies

Project Information

For project execution, we may receive:

Website credentials
Hosting credentials
Domain information
API Keys
Server Access
Database Credentials
Source Code
Third-party Service Credentials

This information is used solely for providing agreed services.

How We Use Your Information

We use your information to:

Deliver Website Design & Development Services
Develop Mobile Applications
Provide SEO Services
Manage Hosting Services
Deliver AI & Machine Learning Solutions
Develop Custom Software
Improve our Services
Respond to Customer Queries
Generate Quotations & Invoices
Process Payments
Provide Technical Support
Maintain Client Accounts
Send Project Updates
Comply with Legal Obligations

AI & Machine Learning Services

If you use our AI or Machine Learning solutions:

We process only the data necessary to deliver the requested service.
Client data remains confidential.
We do not use your proprietary data to train public AI models without your explicit written consent.
AI-generated outputs should be reviewed before making critical business decisions.

Website Analytics

We may use analytics tools to understand visitor behavior and improve our website.

Information collected may include:

Traffic Sources
Visitor Demographics
Device Information
Browser Information
Session Duration
Pages Visited

Analytics data is generally aggregated and does not directly identify individuals.

Cookies

Our website may use cookies to:

Improve User Experience
Remember User Preferences
Analyze Website Performance
Enhance Security
Measure Marketing Effectiveness

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement industry-standard security measures including:

Secure Servers
SSL Encryption
Access Controls
Password Protection
Firewall Protection
Regular Security Monitoring
Data Backup Procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Confidentiality of Client Projects

All client information, project documents, source code, designs, business data, and credentials are treated as confidential.

We do not disclose client information to third parties except:

With Client Permission
When Required by Law
To Trusted Service Providers necessary for project execution under confidentiality obligations

Third-Party Services

Our services may integrate with third-party platforms such as:

Payment Gateways
Cloud Hosting Providers
Domain Registrars
Analytics Providers
Email Service Providers
AI Service Providers
Social Media Platforms

These providers maintain their own privacy policies, and we encourage you to review them.

Data Retention

We retain personal information only for as long as necessary to:

Complete Projects
Provide Ongoing Support
Maintain Business Records
Meet Legal or Regulatory Requirements
Resolve Disputes

Once no longer required, information is securely deleted or anonymized where appropriate.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when:

Required for Project Delivery
Required by Law
Necessary to Protect Legal Rights
Requested by You
Working with Trusted Business Partners under appropriate confidentiality agreements

Client Responsibilities

Clients are responsible for:

Providing accurate information.
Maintaining backups of their data unless backup services are included in the agreement.
Keeping login credentials secure after project handover.
Reviewing and approving deliverables before deployment.

Intellectual Property

Unless otherwise agreed in writing:

Clients retain ownership of the content they provide.
Ownership of the developed website, application, or software is governed by the applicable project agreement or contract.
Third-party libraries, plugins, frameworks, and licensed software remain subject to their respective license terms.

Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the applicable legal age without appropriate parental or guardian consent. If such information is identified, we will take reasonable steps to remove it.

Your Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Restrict or object to certain processing.
Withdraw consent where processing is based on consent.
Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the details below.

International Data Transfers

If your project involves international hosting, cloud infrastructure, or overseas service providers, your information may be processed in countries other than your own. We take reasonable measures to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon publication on this page. We encourage users to review this policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

SAARRK INFOTECH

Email: info@saarrkinfotech.com

Phone: +91-9718223835

Consent

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.